Return Policies

If not completely satisfied with any item for any reason, simply return the unused portion within 30 days from the date of shipment for a full refund or exchange. Please be sure to follow the return policy for non-defective products as described herein. For defective refilling kits and remanufactured inkjet cartridges, simply return the unused portion within 30 days from the date of shipment of merchandise. For all other defective items, return the unused portion within 30 days from the date of shipment of merchandise. Please be sure to follow the return policy for defective products as described herein. NOTE: So as to ensure you are inconvenienced as little as possible, will often send Remanufactured products while waiting for the initially-purchased product to be returned. If the replaced item is not received by, you will be charged an additional fee for the replaced item. Promotional Offers Any special promotional item(s) received for either discount or no cost from this web site in conjunction with regularly purchased items must be returned along with the regularly purchased non-promotional items. Failure to comply will result in your refund being denied.

RETURN POLICY -- DEFECTIVE PRODUCTS: Before returning any item, you must first contact our Customer Care department for a Return Merchandise Authorization (RMA) number. Send your request via email to All returns are subject to approval prior to the issuance of an RMA number. No returns will be accepted without a Return Merchandise Authorization (RMA) number on the outside of the package beneath our return address and a copy of the original order receipt or packing slip. If the original receipt or copy cannot be included, Customer Care must be contacted prior to the return for instructions for providing an alternative proof of purchase. No RMA number is issued after 60 days from date of shipment. Please contact our Customer Care department for complete information. All cartridges that are returned must contain at least 75% of the cartridge's capacity as purchased. NO RMA WILL BE ISSUED FOR INK REFILLING KITS AND REMANUFACTURED INKJET CARTRIDGES MORE THAN 30 DAYS FROM THE DATE OF SHIPMENT.

Privacy Policy

Effective Date: 08/26/2014

This privacy notice discloses the privacy practices for ( This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

  • What information we collect;
  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated; and
  • How to address concerns over misuse of personal data.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g, billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.


We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.


We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.


This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-866-217-4157 or via email.

All Cartridges sold are Remanufactured New from our ISO 9001 Certified Facility

Order Online or Toll Free 1-866-217-4157

See Technology Supplier Reviews at NexTag Seller is an Upfront Merchant on TheFind. Click for info. M & A Global Cartridges LLC BBB Business Review